What is Telefriending?

Telefriending is a befriender role carried out over the phone with an ODL member.

The aim of the free service is to support isolated and/or housebound LGBTQ+ people aged over 50 by calling them weekly, at a regular time, for up to 30-minutes. We pair members with a specific volunteer, and that volunteer will call the same member each week around the same time and day for a chat.


How does it work?

We always try and match like-minded members and volunteers. It’s really important to us that you both have things in common with each other. We understand people come from a wide range of backgrounds, ethnicities and experiences, or from underrepresented groups, and we always strive to match volunteers with members with whom both will feel most comfortable.

To learn more, visit our telefriending service

Who can join?

The service operates within structured guidelines. All telefriending volunteers must live in the UK but are not required to live in London.


We have received many generous offers of volunteering support since the lockdown began for telefriending to give much needed support by phone to those most isolated and are actively seeking new telefrienders to help with this much-needed service.

Want to join our team?

To join our volunteer team, please fill in our Application form, Declaration form and Equalities and Diversity Monitoring Form below. 


If you have any questions about the application process or volunteering roles, please email [email protected]

Thank you for your support and we look forward to you joining our team very soon!