Our trainers Jim Glennon Jim joined Opening Doors London as Training and Consultancy Manager following 20 years delivering training and consultancy services for local authorities and national charities, which included work with several leading LGBTQ+ organisations. He is responsible for supporting the work of ODL trainers and Ambassadors and managing the ODL Training and Consultancy programme to help health and social care professionals improve the quality of care and support services for older LGBTQ+ people. Emma Underwood With seven years of experience in community organising and a specialism in trans related legislative reform, Emma comes to Opening Doors London as their Training Officer. She now leads on the creation and delivery of training to health, social care, and housing teams. She is passionate about creating change in all her work, and seeks to further equality for older LGBTQ+ people wherever possible. Annie Southerst Annie is 67 and worked for many years in the NHS, mainly in mental health. She gave up full-time work to foster children and ended her career working for an LGBTQ+ homelessness charity. Currently involved with Opening Doors London as a trustee and an ODL Ambassador, Annie facilitates training workshop sessions and presents to corporate client sponsors. Other voluntary work has included providing information and support to callers to Switchboard, which provides support and advice for LGBTQ+ people. She lives with her civil partner in north London and has a lesbian daughter also in civil partnership, and two wonderful grandchildren. Maggie Jones Following a successful career in nursing, Maggie is actively involved in Opening Doors London groups and activities. Since becoming an ODL Ambassador Maggie has led workshop discussions with dementia support workers and local residents, councillors and health and social professionals across London and the UK. Jeffrey Pickering Jeffrey's long career in health care began in the mid 1960s and ended at the end of 2010 when he took early retirement. Whilst working as a nurse, he developed an interest in cardiac diagnostics and embarked on a new career, training as a cardiac physiologist and gaining valuable people skills and financial managerial experience. He finds being an ODL Ambassador extremely rewarding and a role he would wholeheartedly recommend to anyone.